Shipping Methods

Shipping

My artworks and prints are wrapped very carefully. However if something arrives damaged please inform me via https://bettinabergmann.de/contact/ within 48 hours after you received the item, so that I can find a replacement for you.

I use “DHL – Deutsche Post ” for all shipments.

Shipping costs

1. Germany
Originals and prints –  Flatrate 4 Euro
Small items only as postcards – Flatrate 3 Euro

2. Other countries
Originals and prints – Flatrate 8 Euro
Small items only as postcards – Flatrate 4 Euro

Any additional delivery and dispatch costs are specified separately if you check the basket. They depend on the item and the delivery zone as written above.

In case of delivery to countries outside the European Union, additional costs may incur in individual cases for which the Seller is not responsible and which have to be borne by the Client. This includes for example transfer fees charged by banking institutes (transfer charges, exchange fees) or import duties or taxes (customs

Delivery time

Germany: 1 week
EU Countries: 2 weeks
Other countries: up to 3 weeks

Please notice: As a small business owner shipping time is usually once a week.  So your patience is highly appreciated.